Chapter 10 - Case Study 3: Manufacturers Compete on Green Computing

1. How have green computing efforts lowered the total cost of computer ownership?

It will help reduced the power consumption of every computer and it is eco-friendly to use.

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2. Which approach can yield greater benefits—building greener computers or implementing
programs that change users’ behavior so that they operate their computers in a more responsible
manner? Explain your response.

I think both because this two will help not just for human but also to Mother Nature to lessen the carbon emissions.

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3. Do research at the EPEAT Web site and determine which computer manufacturer currently
has the best green computing ratings.

Lenovo has taken a major leap forward in green computing across multiple areas including eco-friendly material selection, energy efficiency, product packaging, product end-of-life disposal and product recycling. Lenovo is also working hard to reduce its own environmental impact while providing environmentally-responsible, energy-efficient technology choices to the world’s PC users.

http://shop.lenovo.com/ISS_Static/WW/EMEA/merchandising/sitelets/Lenovo-Green/en/Green-White_paper_ONLINE.pdf

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Chapter 10 - Vignette: Problems with Suppliers

1. How can an organization ensure that all the members of its supply chain will behave
ethically?


Through an effective spy.

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2. What responsibility does an organization have to ensure that its suppliers and business
partners behave ethically?

The responsibility of trustworthy to any suppliers and business.

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Chapter 9 - Case Study 3: Social Networking Disaster for Domino’s

1. Some observers believe that if an organization does not respond to an attack on its brand
within the first 24 hours, then the damage has been done—lack of management response
is judged as an admission of guilt. Others feel that some time is required to gather facts and
figure out what happened before responding. With the advantage of 20/20 hindsight, how
might Domino’s have reacted more effectively?

Domino’s were not so updated with regards to the social media have. They just found out with someone commented on their blog. The damage has been totally done. And customers who viewed the posted video eventually alarm and decided not to eat pizza at Domino’s. As the issues have been on air their response and apology are already too late.

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2. Do you find it unusual that Domino’s response was primarily through the online media rather
than the usual printed press releases? Does this seem an effective and appropriate way to
respond under these circumstances? Why or why not? Does Domino’s use of the online
media set a precedent for others to follow in the future?

Yes, it is powerful way to response through the use of online media were do their customer and people nowadays are always updated. Yes it is effective and appropriate way to responds like were this thing started. Maybe it will help do to get back what damage is done to them.

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3. Identify three lessons that other companies could learn from Domino’s experience.

First always be updated thru want is happening to your surroundings, then response as early as you could when uncertain issues happened and check how liable and honest your employees to your company. 

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Chapter 9 - Vignette: Twitter Emerges as News Source for Iran Protesters

1. Many people question the value of Twitter’s goal of helping people stay connected in real
time. Do the events in Iran illustrate the potential value to society of social networking tools
such as Twitter? Are there other ways that Twitter and other social networks could be used
by people and organizations to add real value?


No, because Iranians uses it for protesting their employers.


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2. How trustworthy is the information one gleans from social networks such as Twitter?

No, you can't trust anything from any social networking sites like Twitter.

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Chapter 8 - Case Study 3: Technological Advances Create Digital Divide in Health Care

1. Can you provide examples that either refute or confirm the idea that a gap exists between the
kinds of healthcare services available to the wealthy and the poor in the United States?

Inequality in economic resources is a natural but not altogether attractive feature of a free society. [ As health care becomes an ever larger share of the economy, we will have no choice but to struggle with the questions of how far we should allow such inequality to extend and what restrictions on our liberty we should endure in the name of fairness."At its root, the lack of health care for all in America is fundamentally a moral issue. The United States is the only industrialized nation that does not have some form of universal health care (defined as a basic guarantee of health care to all of its citizens). While other countries have declared health care to be a basic right, the United States treats health care as a privilege, only available to those who can afford it... Americans purport to believe in equal opportunity. Yet, in the current situation, those who do not have health care are at risk for financial ruin and poorer health, both of which disadvantage them in society and thereby do not give them equal opportunity...

                 http://healthcare.procon.org/view.answers.php?questionID=001602

 

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2. Should healthcare organizations make major investments in telemedicine to provide
improved services that only the wealthy can afford?

They should be if they can handle various issues regards to developing telemedicine, and somehow only few certain people can afford it that may lead to closure of investment.

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3. What are the drawbacks of telemedicine? What situations might not lend themselves to
telemedicine solutions?

Its easy part of those patients who monitor their health situation it’s somehow applicable to decrease their annual patient cost but for those people who can’t afford telemedicine might have gap to their healthcare.
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Chapter 8 - Vignette: Western Cape Striving to Eliminate the Digital Divide

1. How important is access to ICT in children’s education?

Children are less likely to be intimidated by, or afraid of ICT than are most adults. They often approach ICT with keenness and curiosity and thus, may quickly become adept at operating the technology. Therefore, if managed effectively, it may be seen as a suitable and motivating tool for teaching and learning

http://www.dorset.rmplc.co.uk/tanvq/Why%20is%20ICT%20important%20for%20children_files/frame.htm



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2. What are the barriers that stand in the way of universal access to ICT for everyone who
wants it?

To be educated and make it as a good example to be assure that children also adopt knowledge as how they grow, developing the skills and finding a way to be progress in learning.


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Chapter 7 - Case Study 3: Patriot Missile Failure

1. With the benefit of hindsight, what steps could have been taken during development of the
Patriot software to avoid the problems that led to the loss of life? Do you think these steps
would have improved the Patriot’s effectiveness enough to make it obvious that the missile
was a strong deterrent against the Scud? Why or why not?


Maybe they should double check their program first, so that it will be successful and may not lead to loss of life.

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2. What ethical decisions do you think the U.S. military made in choosing to deploy the Patriot
missile to Israel and Saudi Arabia and in reporting the effectiveness of the Patriot system?

They will just stay as friends as possible.

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3. What key lessons from this example of safety-critical software development could be applied
to the development of business information system software?

They should check first that their missiles would launch in the place that it would be.

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